Can it quote diagnostic fees and maintenance plans?

No — Risacare doesn't quote prices or take payment details. It gets your booking link in front of the caller fast; pricing stays a conversation between you and the customer.

Does it work with ServiceTitan, Housecall Pro, or Jobber?

No — Risacare doesn't sync with dispatch software. The text back carries your booking link, and any reply lands in your Risacare leads with the caller's number, so you can enter the job in whatever tool you already use.

Does it work the same after hours and on weekends?

Yes. Every missed call gets the same instant text back, 24/7 — no different rules or scripts kick in after hours.

How is this different from an HVAC-specific call center?

No per-call fees and no stranger reading a script at your customer. It answers the miss with an instant text in seconds, flat $79 a month, and every catch is logged.

Do you cover all of the Dallas metro?

Yes. Risacare texts back every missed call, 24/7, for any HVAC company servicing Dallas and every surrounding zip.

How are no-cool emergencies triaged?

The text back goes out instantly to every missed call regardless of urgency — real triage happens on your callback, not inside a script.

Does it quote pricing to callers?

No — Risacare doesn't quote diagnostic fees or hourly rates. It gets your booking link in front of the caller fast; pricing stays a conversation between you and the customer.

Does it sell maintenance plans?

No — Risacare doesn't sell or upsell on the call. It's a text back with your booking link; any plan offer stays a conversation you have with the customer.

Works with ServiceTitan or Housecall Pro?

No — Risacare doesn't sync with dispatch software. Replies land in your Risacare leads with the caller's number, and you enter the job in whatever tool you already use.

For HVAC contractors

An HVAC answering service that texts back — not a message pad.

Peak-season phones ring nonstop, and off-season a missed call is easy to lose to the next shop on Google. Risacare catches the miss: the caller hears a short greeting, and your booking link is already in their texts — from your number, in seconds.

Start free 7-day trial →Calculate your missed-call losses

Why HVAC shops pick Risacare

Priced for seasonal shops

Flat $79/mo. Unlimited calls in a July heatwave, unlimited calls in February.

Texts back before they call the next shop

The moment your phone rings out, the caller has a text from your number with your booking link — before they can dial the next shop on Google.

Replies become leads, not a stack of voicemails

When the caller texts back, it's saved with their number and you get an alert — call back when your hands are free.

Carrier-verified, compliant sending

Your number is registered with the carriers (A2P), with STOP and HELP handled automatically.

HVAC FAQ

The text back goes out the same way for every missed call — no-heat, no-AC, or anything else — instantly, with your booking link. Real triage happens when you call the customer back, not inside a script.

Service areas

Dallas, TX

HVAC answering service in Dallas.

Fort Worth, TX

HVAC answering service in Fort Worth.

Plano, TX

HVAC answering service in Plano.

Frisco, TX

HVAC answering service in Frisco.

Local coverage: dedicated HVAC answering-service pages for Dallas, Fort Worth, Plano, Frisco. Every DFW zip gets the same instant text back, 24/7.

Put it on the number you already use

Tell us where to reach you and roughly how many calls slip past you in a week. It goes straight to the founder — you keep your number, and nothing changes on your phone.