What about tow-ins after hours?

The text back goes out instantly either way. It doesn't capture year/make/model or where the car's being dropped — the caller's reply lands in your leads with their number, so you can call back for the details.

Does it work with Shop-Ware, Tekmetric, or Mitchell 1?

Risacare doesn't sync with shop management software. The text back carries your booking link, and any reply lands in your Risacare leads — you enter the job in whatever tool you already use.

Can it quote 'how much for a brake job?' callers?

No. Risacare doesn't quote prices or answer questions — it just gets the missed caller a text back. Quoting stays a conversation you have on the callback.

How does it handle warranty and insurance callers?

It doesn't sort or transfer calls — every missed caller gets the same text back. You handle warranty vs. insurance on the callback, same as always.

Does it capture year, make, and model?

No. The text back just gets the Dallas customer booked or talking. You get year, make, and model on your callback.

Can it quote diagnostic fees?

No, quoting stays yours. The text gets the caller booked or talking — you give the number on the callback.

What about tow-in calls?

The text back goes out instantly. It doesn't route calls or estimate a bay ETA — the caller's reply lands in your leads with their number, so you can call back for the details.

Does it capture loaner or shuttle requests?

No. That's a callback conversation — the text back just gets the Dallas caller booked or talking.

Works with Shop-Ware or Tekmetric?

Risacare doesn't sync with shop management software. The text back carries your booking link, and any reply lands in your Risacare leads — you enter the job in whatever tool you already use.

For independent auto shops

An auto repair answering service that texts back — day or 2am tow-in.

Every unanswered call is a brake job that goes to the shop down the street. When you can't pick up, Risacare catches the miss: the caller hears a short greeting, and your booking link is already in their texts, in seconds, any hour.

Start free 7-day trial →Calculate your missed-call losses

Why independent shops pick Risacare

No per-minute fees

Flat $79/mo with no per-call or per-text charges. Never a surprise bill after a busy week.

The text beats the voicemail

No callback scrawled on a service ticket — the caller has your booking link while the missed call is still warm.

Replies reach you, not a call floor

When the caller texts back, it lands in your leads with their number and you get an alert. You call back; nobody reads a script at your customer.

Carrier-verified sending

Texts send from a real local number registered to your business (A2P — the carrier registration that keeps your texts out of spam), with STOP and HELP handled automatically.

Auto repair FAQ

The caller hears a short professional greeting — thanks for calling, we've just texted you a link to book — and the text is already on their phone.

Service areas

Dallas, TX

Auto repair answering service in Dallas.

Fort Worth, TX

Auto repair answering service in Fort Worth.

Plano, TX

Auto repair answering service in Plano.

Frisco, TX

Auto repair answering service in Frisco.

Local coverage: dedicated auto repair answering-service pages for Dallas, Fort Worth, Plano, Frisco. Every zip nationwide gets the same instant text back, 24/7 — these four DFW metros are flagship examples, not the limit of where we work.

Get set up

Put it on the number you already use

Tell us where to reach you and roughly how many calls slip past you in a week. It goes straight to the founder — you keep your number, and nothing changes on your phone.