12 policy-safe Google review request templates
These templates ask for honest feedback without predicting the rating, selecting customers by sentiment, or diverting criticism away from the public option.
These templates ask for honest feedback without predicting the rating, selecting customers by sentiment, or diverting criticism away from the public option.
Hey {first_name}, it's {tech} at {shop}. Thanks for having us out today. Would you leave an honest Google review about your experience? It helps customers know what to expect: {link}
Use it safely: Use the same message and timing for every completed job, regardless of expected sentiment.
Hey {first_name}! Thanks for visiting {shop} today. Would you share an honest Google review about your appointment? {link}
Use it safely: Keep the tone natural, but do not condition the request on whether the customer liked the result.
Hi {first_name}, thanks for trusting {shop} with your {job_type}. We invite every customer to leave an honest Google review about the service: {link}
Use it safely: Reference the real job for context without predicting or requesting a positive rating.
Hey {first_name}, {shop} here. Thanks for choosing us for your recurring service. Would you leave an honest Google review about your experience so far? {link}
Use it safely: Apply the same milestone to every recurring customer; do not wait only for customers who seem pleased.
Quick follow-up, {first_name}: would you leave an honest Google review about the {job_type}? {link}. You can also reply here any time with a service question.
Use it safely: The public review option stays unchanged; the normal support reply path is offered alongside it, not first.
Hey {first_name}, thanks for speaking with us today. We ask every customer for an honest Google review about the service: {link}
Use it safely: Do not trigger the request only when a voicemail or conversation sounds positive.
Hi {first_name}, thanks for calling {shop} for your {job_type}. When you have a minute, would you leave an honest Google review about the visit? {link}
Use it safely: Describe the request honestly; do not promise that one review preserves a ranking position.
Hey {first_name}, {referrer} sent you our way — thanks for trusting them and us. Would you leave an honest Google review about your experience with {shop}? {link}
Use it safely: Mention the referral for context, but ask regardless of the rating you expect.
Thanks for dining with {restaurant} tonight, {first_name}. We invite every guest to leave an honest Google review about the visit: {link}
Use it safely: Send only where the guest has consented to this kind of message and use the same timing for every guest.
{first_name}, thanks for ordering the {cake} from {shop}. Would you leave an honest Google review about the order and pickup experience? {link}
Use it safely: Keep the review request focused; make any social-photo request a separate, optional message.
Hi {first_name}, thanks for letting us build your {project}. We ask every customer for an honest Google review after the final walk-through: {link}. You can also reply here with any service question.
Use it safely: Use the same post-completion trigger for every project and never make support a prerequisite to public feedback.
Hey {first_name}, following up on that review — no pressure. If you're too busy, just reply STOP and I'll never ask again: {link}
Use it safely: Send at most one reminder, use only properly consented messaging, and honor STOP and other opt-out requests immediately.
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