Using Risacare alongside ServiceTitan
ServiceTitan runs dispatch, CSRs, and reporting for shops that have outgrown solo tools. Risacare doesn't try to compete there — it plugs the one gap ServiceTitan doesn't close by itself: the calls that hit voicemail after hours or during a rush, with nobody catching them.
Overflow, covered honestly
When every CSR is on a call, the next one rings out — Risacare catches it with a text back instead of voicemail, usually within seconds.
After-hours, the same way
Same mechanism at 11pm as at 11am: the caller gets a short greeting and a text with your booking link. No triage, no on-call routing — just a lead that doesn't disappear overnight.
Nothing writes to ServiceTitan
Risacare doesn't create jobs, customers, or appointments in ServiceTitan, and it doesn't read your schedule or membership data. The lead sits in your Risacare dashboard until someone on your team enters it.
Your CSRs still do the real work
Membership look-ups, business-unit assignment, and scheduling stay exactly where they are today — inside ServiceTitan, handled by your team.
Why it's simple on purpose
A real ServiceTitan integration would mean write access to your dispatch board. Risacare doesn't ask for that — it's a $79/mo safety net for the calls that would otherwise just vanish.
Stop losing after-hours calls to voicemail. $79/mo flat.
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