Terms, Privacy & Refunds

Risacare Ventures · Last updated June 2026 · Questions: hello@risacareventures.com

Terms of Service

The service

Risacare Ventures ("Risacare," "we," "us") provides software tools that help local businesses get more online reviews, find cheaper supplies, and capture customer leads. By subscribing, you ("you," "the business") agree to these terms.

Subscriptions and billing

• Plans are billed monthly and renew automatically until you cancel. Prices are shown at checkout.
• Plans may include a free 7-day trial. If you do not cancel before the trial ends, your card is charged for the first month and each month after.
• Payments are processed by Stripe. We never see or store your full card details.
• You can cancel anytime - email us at hello@risacareventures.com and we will cancel you the same business day. After you cancel, your subscription stays active until the end of the period you have already paid for, then stops.

Acceptable use

• You agree to use the service lawfully and not to misuse or attempt to disrupt it.
• Our review tools follow Google's review guidelines: we make it easy for your real customers to leave their own honest reviews. We never write fake reviews, and we never block or filter who can leave a public review.

No guarantee of results

The service is provided "as is." We work hard to help you grow, but we cannot promise a specific number of reviews, leads, or savings - results depend on your business and your customers. To the extent allowed by law, our total liability for any claim is limited to the fees you paid us in the prior three months, and we are not liable for indirect or consequential damages.

Changes

We may update these terms or the service. If we make a material change, we will note it here and update the date above. Continued use after a change means you accept it.

Governing law

These terms are governed by the laws of the State of Texas, USA.

Text Messaging (SMS)

Missed-call text-back program

When a business enables call capture (Call Catcher) and a customer's call to that business goes unanswered, we send the customer one automated text message, on the business's behalf, inviting them to reply so the business can call them back. You receive these messages because you called the business - your own inbound call is your consent to be texted back. This is a conversational, customer-initiated program; we never buy or upload phone-number lists.

• Message frequency varies and is conversational - typically one message in response to your missed call, plus replies to your texts.
• Message and data rates may apply, per your mobile carrier's plan.
• To opt out: reply STOP (or UNSUBSCRIBE, CANCEL, END, or QUIT) to any message; you will receive no further texts.
• For help: reply HELP, or email hello@risacareventures.com.
• Mobile carriers are not liable for delayed or undelivered messages.
• We do not share or sell your mobile number or your SMS opt-in/consent data with third parties for their own marketing.

Privacy Policy

What we collect

• From the business: your business name, contact details, and the information needed to set up your tools (for example, your Google review link).
• To run the service: private review feedback your customers send you, lead details (such as a name and phone number) a customer chooses to leave, questions your customers ask your AI assistant, and - if you use call capture - the phone number and message from a missed call.
• Payment: handled by Stripe. We receive confirmation that you paid and your billing email - not your card number.

How we use it

We use this information only to provide and improve the service for you - for example, to send your customers to your Google review page, to deliver your sourcing results, or to pass leads to you. We do not sell your data or your customers' data.

Who we share it with (subprocessors)

We share data only with the providers that make the service work, each under its own terms and data-protection commitments:

• Stripe - payment processing and billing.
• Google - your public review link, and Google's Gemini model for the AI assistant.
• Twilio - missed-call text-back and SMS, where you enable call capture.
• Hetzner - secure cloud hosting (United States).
• Google Workspace - email notifications.
• Microsoft Clarity - anonymous usage analytics (heatmaps and session replays) on our own marketing pages only, so we can see what is confusing and improve the site. Clarity may set cookies. We do not run this analytics on the pages your customers use (like your review page), we do not use it to identify you personally, and we do not sell the data.

We do not sell your data or your customers' data, and we do not use it to train AI models. If we add or change a subprocessor, we will update this list.

Data retention

We keep your business and customer data while your subscription is active and for up to 90 days after it ends, so you can export it or reactivate. After that we delete it, except where the law requires us to keep records longer (for example, billing records).

Security & breach notification

We protect your data with encryption in transit (HTTPS), access controls, and encrypted off-site backups. No system is perfectly secure - but if we ever discover a breach affecting your data, we will notify you without undue delay, and within 72 hours of becoming aware where the law requires it, with what happened and what we are doing about it.

Your choices

You can ask us to access, correct, or delete your information at any time by emailing hello@risacareventures.com. We will delete your data on request, and otherwise keep it only as long as needed to provide the service or as required by law.

Refund Policy

• Free trial: cancel any time before your 7-day trial ends and you will not be charged.
• 30-day money-back: if Risacare isn't working for your shop, email us within 30 days of your first payment and we will refund that month in full - this matches the promise on our homepage.
• Call Catcher speed promise: once your Call Catcher number is live and your call forwarding is set up, if the first missed call it handles is not texted back within 30 seconds, your first month is free - just email us and point to the call.
• Monthly plans after that: you can cancel any time and keep access through the end of the month you have already paid for; we do not charge you again after that. Beyond the first-month money-back above, we do not give prorated refunds for a partial month - but if you were charged and something went wrong, email us and we will make it right.

To cancel or ask about a charge, email hello@risacareventures.com and we will take care of it the same business day.